Warm, personable and down-to-earth, Phuong brings a refreshing energy and openness to her interactions with clients – possibly born from several years working as a registered nurse. While this experience is not what many expect from their real estate agent, it’s obvious that it’s stood Phuong in good stead – she’s been awarded Premier Performer for the last two years in a row.
Once you’ve met her, however, it’s clear that this is not the only reason that drives Phuong’s success. Phuong grew up talking property with her parents, themselves investors, and acknowledges them as being influential on her own interest in and knowledge of real estate. Her passion for the industry, and commitment to help sellers and buyers connect in even the most challenging market conditions, knows no bounds. She’s also recently invested in the South Auckland market herself, giving her the rare ability to see eye-to-eye with both experienced investors and first-home buyers.
Phuong’s clients are in safe hands with her hardworking, adaptable and compassionate approach. She says, “I love work that comes with challenges, and I care deeply about helping people solve problems. I live by the motto that customers always come first. My clients know they can trust me to be fair and straightforward, and help them make informed decisions based on what’s best for them."
Professional, innovative and positive, Phuong will help make your selling or buying experience a straightforward, easy and satisfying process.
For a fresh and perfectly focused approach to real estate, give Phuong a call today.
AWARDS
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Phuong was an exceptional worker and communicator - working tirelessly to ensure we received the best price and letting us know very regularly how the auction preparation was progressing. We really appreciated her help in organising cleaners and the tenants. The excellent price obtained was well beyond our expectations !
Phuong is a highly attentive agent with her client's best interest at heart above all. She is not only a skilled agent but more than that, a lovely person who went above and beyond for us. We would recommend her to anyone looking for the best real estate agent in New Zealand! Thank you so much Phuong for everything! We truly appreciate your efforts to make our transition the best experience we could ever hope for!
Extremely professional, Phuong has profound knowledge of the Sales and product. She is a real asset to your team. Kudos to her.
I immediately knew that Phuong's no BS approach and drive to deliver awesome results made her a great fit. I wanted to put my property in the hands of someone who attracted buyers with their positive energy and who genuinely cared about everyone who crossed her path. She also formed a good bond with my tenant to ensure there was access for the viewings. There was a moment, mid-campaign, where I sensed Phuong doubt her appraisal range, based on buyer feedback, however, this was the only blip in an otherwise good relationship (and proved not to be accurate, she was spot on). I appreciated Phuong's openness to working through this to get us back on track and to get the result that surprised many. I would have no hesitation in recommending Phuong to other homeowners looking for a positive result in buying or selling a property in the area.
She has been outstanding. She worked so hard and definitely went the extra mile. She is a pleasure to work with and really supported us through a quite difficult journey. She was not pushy but she gave great guidance and we knew we could trust her from the start. Very different from our previous experience. She is the opposite of the stereotypical real estate agent and we are so grateful for her help.
Good communication and prompt response. Very understanding and co-operative.
It was the first time I bought a house and Phuong helped me. She is a great agent. She was always there when I needed help, even if it was morning or midnight. With her knowledge and skills she made the process way easier. She will be the only agent I would work with when it's time to buy or sell properties. Highly recommend her.
Great communication and result.
We can't say enough how pleased we have been with Tom and his team, especially Phuong "Queen of the Phone" Phuong really worked the phones to get everyone that had shown an interest to the Auction rooms on the night. We listened in on the phone to the auction and were pleasantly surprised that the hammer fell at well above our reserve. We have had our best ever experience in Real Estate with team Phuong & Tom
“I had my house on the market for 3 months with another agent and it hadn’t sold. Phuong arrived, we talked about it, we did the paperwork. We had a lot of people though to the open homes plus Phuong brought people through every week to have a look at the house. I must say I am very grateful for all the hard work that Phuong has put in to sell my house, working some nights until 10pm, answering emails, etc. To me that goes above and beyond what a normal workday is. I must express my thanks and gratitude for everything” 10/10
"I had already relocated out of Auckland and Phuong kept me updated every step of the way. She got me a good price on my house considering the housing market in Papakura was crashing. I never felt pressured, I would recommend Phuong, she is a great person to have on your team!" 10/10
