To Whom It May Concern. I am pleased to write this letter of recommendation for Pat Douglas, who recently assisted me with selling my home that I have lived in for the past 65 years. Pat demonstrated exceptional professionalism, expertise, and dedication throughout the entire process. From the initial consultation to the final transaction, Pat was incredibly supportive and attentive. Her in-depth knowledge of the local market, coupled with her keen ability to understand and address my specific needs at a very difficult time, made the entire experience both smooth and successful. Pat provided insightful advice, responded promptly to inquiries, and went above and beyond to ensure that I was well-informed and comfortable with every decision. Pat's commitment to client satisfaction was evident in her proactive, yet friendly approach. I genuinely appreciate Pat’s efforts and highly recommend her to anyone seeking a reliable and skilled real estate professional. Sincerely, Noleen
With 19 years-worth of property selling experience, Pat is straight-talking and has the ability to explain the process to provide a stress-free and successful outcome by keeping clients informed every step of the way. Always enthusiastic, friendly and helpful, she will go above and beyond what is expected of a real estate agent to offer the best service possible to both buyers and sellers.
After buying her first unit in Ellerslie at the age of 22, Pat has enjoyed many years buying and renovating her own properties throughout Auckland, doing most of the work herself. There’s nothing like having hands-on experience to relate to buyers and sellers, especially first home buyers who want to add value, helping them every step of the process with researching and purchasing what is often their biggest financial decision.
At the other end of the spectrum, with many seniors moving to retirement homes or downsizing, Pat has supported them greatly when selling and moving during this often very stressful time in their lives. Going the extra mile is natural for Pat as client satisfaction is her priority.
Prior to selling real estate, Pat spent 30 years working in insurance which provided excellent grounding in contracts and negotiations. Pat has also built up a team of trusted tradespeople and resources to assist property owners prepare for the sale of their homes and reach the best possible price outcome.
Pat has been part of Ray White Ellerslie & Mt Wellington, a family-owned office within Auckland’s largest real estate agency for 17 years. Her patience, understanding, knowledge and relationship management has resulted in her selling the same home up to 4 times over those 17 years.
Pat lived in Malaysia and England before coming to Auckland in her teens and has seen the city grow over that time into a vibrant cosmopolitan centre with a diversity reflected in the cuisine, festivals, arts and music and with many lifestyle options to choose from within New Zealand’s largest city.
Call Pat for a friendly chat to discuss any of your real estate needs on 021 666 288 or (09) 526 2408.
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CONTACT ME TODAYTestimonials
Pat has made the process of selling my house pleasurable and the process has been seamless. She has offered practical advice for ways to present the house for sale. This included ideas on displaying the house, contacts for trade staff and support through the whole process. As I was downsizing, Pat kindly assisted with suggestions that helped my excess items be utilised by people who needed them most. I would highly recommend Pat to anyone, her guidance, practical advice and honesty shines through. July 2023
Mount Wellington
Pat has been amazing through the entire process. She has gone far above expectations!
Mount Wellington
Pat is the best Real Estate agent I have ever encountered. She is highly professional, yet genuinely friendly. She is passionate about Real Estate and about her clients. She listens to her clients' needs and works diligently to find the 'right' property for them. Her knowledge of Titles, LIMS, Council Documents is extensive. Pat is able to put this information in front of clients for them to consider the pro's and con's of various properties. Pat is extremely hard working and diligent, her feedback & communication skills are exemplary and last but not least friendly, courteous and respectful.
Ellerslie
Pat has helped us since we purchased our first property in 2007. She is very friendly, helpful and goes the extra mile to present our place nicely for the sale. Her service goes beyond just helping us with the sale - she helps us even after the sale, with the purchase of a new property and also helps the purchaser. We highly recommend her and we will definitely ask her again if we are to sell our new place in future!
I met Pat through my friend who had known her for over 12 years. I was planning to move to a retirement village and had to sell my 4 bedroom home of 33 years, a major decision and a stressful move for an older single person. Pat was very understanding and patient and gave a lot of good advice; also organising the tradesmen, decluttering, selling furniture etc. going well beyond anything expected of a real estate agent. She also helped me get a new CCC for alterations completed years ago which enabled a smooth course in the selling process leading up to the auction. Pat came with me to visit retirement villages and also liaised with the conveyancing solicitors for all the paperwork, keeping me updated during the whole process, We spent 2 months preparing the property, and after 3 weekends of open homes, my house sold at the auction at a very good price, with hardly any stress involved. I could not have done this move without Pat and her assistance was invaluable. She has high ethical skills and I would recommend her to any property owner thinking of selling.
Basically you need an agent who you can trust. At our peak I've looked at over 300 houses in 1 year. That is a lot of agents to deal with. As nice as they seemed, Pat was the only one who was truly honest and had my best interests at heart. She is one of the most experienced agents, 17 years with Ray White, and doesn't make mistakes like others. That's one of the reasons why we are successful in real estate. It does make a difference to your own success by having a good honest real estate agent.
Pat assisted me in the sale of a property on the seafront in Pakuranga. She gave us good advice on preparing the property for sale and went well beyond anything expected in assisting with the finishing of that process. We received good market advice from Pat as to value and the selection of a sale process and she was exemplary in managing neighbours, many long term residents and involved. The marketing material she prepared was accurate and appropriate to the nature of the property. On the due date we received a pleasing number of offers, with minimal conditions which is a testament to her ability to communicate with the potential purchasers. The best offer aligned well with her market advice. Pat is always a pleasure to deal with; she has excellent communication skills and high ethical standards. I have no hesitation in commending her to anyone engaging in the property market.
We bought our first property through Pat in 2017. We have known her for years now and consider her a good friend. She cares for her clients in a genuine way and will always be there to help make the right decision. We sold our property with Pat in 2022 at auction and achieved over the reserve price, actually getting the highest price in the complex at the time.
Pat made the whole selling process so easy and it felt like she genuinely cared about us and the result. Would recommend to anyone.
Pat was extremely helpful. She has a strong knowledge base. She is very communicative, always provided me with updates. She assisted in every aspect of the sale. I would highly recommend her to anyone who wishes to have a considerate, thoughtful, knowledgeable and proactive agent.
Pat made the whole process effortless for us and achieved a good result.
Very well organised. Pleasant personality.
Pat is very friendly and gives a personal touch. She helped me in many ways and went beyond the call of duty.
Overall a pleasant experience. Seems to understand the situation and circumstances very well and work accordingly.
Went above and beyond to help us, always kept us informed of proceedings, made us feel happy, and we couldn't wish for a better Agent. Thank you so much Pat. regards Henry and Lorrajne
She was an excellent agent, very kind and personable, super prompt at responding and was even supportive post sale!
Pat went above and beyond to get the right buyer and a good price
Pat is very accomodating and pleasant to deal with you. Was so pleased to have her as my property agent.
Was very easy to deal with, knew what she was doing and presented herself professionally in all she did to stitch the deal together. Personable and friendly
We were really impressed with Pat. She works very hard, doing 3/4 hour open homes, Sat & Sun, for a month, a great effort! Pat always kept us updated by email & phone. We realised the market had slowed and were pleased with the result.
Goes beyond her normal duties in the course of her work and is sympathetic to clients individual needs and is able to work with them to achieve a result.
Pat was proactive, enthusiastic and energetic. She worked tirelessly to ensure the property was ready for market and went above and beyond what we expected of her, consistently exceeding our expectations
Great communication. Excellent service from start to finish. Wonderful sales result.
She was very informative, not pushy and lovely to deal with.
Pat was very helpful and supportive during the whole process. She provided constant feedback from potential buyers.
Pat is personable, knowledgeable and made the whole process very smooth.
We had expected it to be a complicated experience, but Pat made it the exact opposite. Amazing!
Pat is easy to approach and very patient to answer our question each time. She is a very kind person and very knowledgeable.
She arrived at our first preliminary meeting so thoroughly prepared that she had all the answers to my questions already written in the booklet she was going to give me. VERY IMPRESSIVE.\ \ Her friendly relaxed style that got things done really impressed me.
My house was very hard to sell because of its material, and it took a very long time to sell. However she has always kept us upbeat and never gave up. She followed up with all people who come through, and always kept us positive even when I wanted to give up. Even after the house is sold, she has been helping me finding a new place. I really would like to thank her for helping us all way through.
We live in Tauranga - the sale was in Auckland - Pat managed everything that was necessary to get the house in order, address issues etc... that we could not effectively do from Tauranga given the time frame. This was invaluable and more than we anticipated. Thank-you.
Pat was very helpful, she listened to our requirements and gave us good, practical solutions all the way.
Awards
- 2017 - Executive Performer (NZ)
- 2016 - Executive Performer (NZ)
Pat's Listings
Pat Douglas
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