Buying a new house or selling your existing home can be a very stressful experience. When employing me as your agent everything I do aims to make the selling/buying experience as stress free and as straightforward as possible for you.
My experience with buying, selling and renovating homes, gives me an insight into what you are experiencing and the best way to work for your benefit. My business philosophy is a win for all involved - the vendor, the buyer and any other agent(s). Keeping my clients, whether vendor or buyer, fully informed from start to finish is paramount..
I work from the Ray White City office and am supported by a great administration team. Working from this office gives me the chance to serve city and suburban clients.
My working background includes Risk Management, Computer Software Sales, Health Marketing and Conservation. Outside of work, I am a guide and volunteer of 27 years at Zealandia – the Karori Sanctuary Experience, member of several other conservation organisations; involved in my local community; a keen skier, mountain/road cyclist, tramper, movie buff and traveller. A key part of my business model is that vendors get to choose the charity I make a donation to upon a successful sale. Some lucky charities chosen to date include the City Mission, Mary Potter Hospice, DCM, Zealandia, Forest and Bird, Soup Kitchen and Wellington Free Ambulance.
As a Wellingtonian, born and bred, who has returned after stints in London, Dunedin and Masterton over the years, I know this city well and am committed to getting you the best deal whether you are upgrading, downsizing or investing.
Thinking of selling? Want to know how much your home is worth?
CONTACT ME TODAY
Katie understood our needs from the very first conversation. She expertly guided us through the entire process, from initial engagement to the sale, ensuring a seamless and highly professional experience. We are grateful for her exceptional service and professionalism. Highly recommend!
It was a complex sale and my first purchase as a newly separated person. Katie steered me through with kindness and grace.
We chose Katie because we had worked with her before and we expected that she would do a good job which she did.
Katie, was very helpful and kept ups informed and up to date on all activity. She was very professional. This was a very long sale period with difficult economics happening but she managed to find a buyer. I enjoyed working working with her.
Katie was generous with her time and made a difference when it came to making a difficult sale.
Katie knew what she was doing and kept it simple and clear as to what needed to be done to sell the property. Katie then helped get the buyer across the line and kept up constant communication with them and me as to what happening. I appreciated Katie's honesty and advice.
With all the struggles and would-be stress of moving and selling, Katie made everything very easy to handle!
Katie was extremely approachable and happy to answer all my questions, not matter how small. She really made the process of buying my first home less stressful.
Excellent communication throughout the process, she was honest and prompt to respond and understood the complicated Company Share situation well. Recommend Katie and now she has listed my mother’s house too!
Katie was excellent to deal with. I had used her very recently when I sold a house in Khandallah and bought in Karori so although not local to Kapiti wanted her to handle the kapiti sale. She kept me well informed on progress while it was on the market
Katie was available - helpful - friendly and efficient - she knew her market and did a great job
Katie was great to deal with. Kept in touch well. We felt that she was honest and being straight up with us. She also gave us some good advice when we were looking and actively reached out to share properties that might suit us.
Katie really makes you feel looked after - she listens, keeps you in the loop, and her experience and knowledge of the area means you feel in safe hands.
Katie was extremlely helpful, very professional, approachable, willing and friendly
I met Katie four years ago when she had an apartment for sale I offered on. I lost out on that apartment, but Katie was very supportive at the time. She kept in touch through her usual marketing emails, so when I wanted to sell my apartment I asked for her help. She remembered me and we immediately struck up the same rapport I had enjoyed with her when we had been in touch for the offer process. We worked together on my apartment sale for several months. Throughout the entire process I felt that Katie was open and honest with me, kept me informed, was honest with prospective buyers and always kept my best interests in focus. She has gone way beyond my expectations of what a real estate agent would do - she's just so marvellous. I have been out of Wellington (internationally) for the entire process, which Katie has never represented as an impediment for our working together. In fact, she has gone out of her way several times to help me achieve some things I couldn't have done without her - being out of town. The sales process has been significantly drawn out, but Katie has maintained her positivity and level of energy with me throughout the period. I really do recommend her to anyone who is thinking of selling their property. You won't go wrong with Katie.
Katie was helpful, enthusiastic and had a great sense of humour. She was clear and respectful. We had a great experience with her.
Katie worked very hard during the last few difficult weeks to sell my house. Always kept me up to date with what was happening and always with a smile and cheerful response.
vin of kzte Underwood was just lovely (we do have things in commone e.g Zelandia). She was partiularly helpful with recommended Theo the Thank you all Tish Glasson
Katie Underwood was just lovely (we do have things in common e.g Zelandia). She was particularly helpful with recommended Theo the Painter. Thank you all Tish Glasson
Katie was great to deal with and very helpful in finding solutions with purchasing a company share property which can be quite complex
We were impressed with Katie's communications, she was very obliging. Nothing was too much trouble.
Katie was a pleasure to deal with. She was professional, very helpful and really knows her stuff. I enjoyed her bubbly personality and the fun she brought to our interactions. I would definitely recommend her to anyone.
Katie knew her stuff regarding my kind of purchase - a company share flat - which isn't always straightforward.
Katie was intelligent, creative, quick witted, thorough, hard working, and sensitive to her clients needs, and thoroughly professional.
Katie was very responsive and helpful to my questions, and provided very clear direction throughout the process.
Good and timely updates, clearly followed up all leads. No over hype and a very satisfactory result
Katie was very organised anddealt with all matters promptly and efficiently She was personable and friendly
Katy was genuine and responded promptly to all correspondence.
Katie went above and beyond to help us out getting into our new home. She was friendly, professional and answered all the 101 questions we had! I would definitely recommend her to others!
Katy was genuine and responded promptly to all correspondence.
Katie Underwood from Ray White went above and beyond to help us getting into our new home. She and the Ray White team were extremely professional but also friendly and caring which really helped when we missed out on places we liked. Katie found us this house and we couldnt be happier! Thanks Katie!
I really enjoyed dealing with Katie for this purchase. I would definitely recommend her to anybody else and would certainly deal with her again myself.
Katie was simply, superb. She set our expectations and then exceeded them. Going above and beyond over and over. If we could give her an 11 we would. I would recommend her to anyone.
Katies enthusiasm and fun loving manner made it very easy for us to entrust the selling of 437a into her hands. We were well informed of progress at all times and our questions were answered promptly. We wish her the very best and many more 437as.
She was fantastic. A really first class agent
Super helpful in answering all of my questions, and the (sometimes inane) questions from buyers! Efficient communication helped through the whole process and she was so excited to sell my property!
We were super happy working with Katie and we have no hesitation in recommending her to buyers or sellers. Her engagement with us during the sale process was amazing and was significantly greater than a previous experience with another agency.
Katie really helped make the whole process feel easy - I was buying a company share apartment which is a bit more complicated than a typical buy, but she approached the whole thing with a warmth and ease that was instantly reassuring, and her communication was always prompt, clear, and complete. She also clearly knew the building and residents well, which meant the getting Director approval part of the sale felt so much less stressful. Just all-round awesome to deal with.
Very friendly and approachable. Made the experience much less stressful, really liked working with Katie.
The marketing of our apartment was just about to begin - late March - when lockdown made open homes impossible. Nevertheless, Katie did what marketing she could do via internet. As soon as she could, she started open homes and private showings. Katie kept us informed as potential buyers were shown the apartment. Despite having persuaded us in July that perhaps our initial expectations as to selling price may have been too high, nevertheless she achieved for us a sale price only a little less than the initial advertised price.
Katie was a superb agent to deal with. She was very “real” and engaged with the sales process, helping to stage the house for sale and getting a superb sales result for us. Her communication was timely and accurate and I wouldn’t hesitate to recommend her to anyone. A++++
Katie was great guiding us through this period
Katie was lovely to deal, very helpful and understanding about my circumstances
Very responsive, great detail when answering questions.
Very knowledgeable about our property type and pragmatic. Very clear reports.
Katie worked very hard to keep us informed throughout the process of selling our much loved family home of nearly 60 years. She was always available (by phone, text or email) to answer questions or to explain aspects of the sale process including what was expected of us at every stage.
I felt Katie was great when it came to feedback and answered all my questions promptly. She did everything she could to make this process as easy as she could for me. Katie was recommended to me by someone else and I would have no problem to recommend her if asked.
Katie sold my apartment very quickly and considering it was not a great property she did extremely well.
She was very helpful and accommodating. Found out all the information I required nothing was a problem for her.
She very much kept me in the loop as to what was going on which I appreciated.
Katie was so fantastic in helping me get into my first home. She was helpful, professional, friendly and open.
Your enthusiasm right from the start; your careful guidance through all stages of the process; your clear professionalism; and not least your friendliness, was very much appreciated by us.
Katie went above and beyond to make the process as a first home buyer easy. She was readily accessible whenever I had questions, used her initiative on matters I wasn't sure on and was transparent on progress and processes.
Katie was attentive, helpful and supportive to me as a first home buyer.
presentation of the the flat was paramount to selling and achieving a good price. was very impressed .
Katie kept good communication over the complete process
Friendly outgoing, knowledgeable and proactive. Made the whole transaction easy, we felt in control and everything was transparent.
Katie was readily available, professional and very helpful
She was lovely to deal with and extremely competent and supportive.
She was always accessible if I needed queries answered and didn’t seem to mind how banal they were. Katie guided me through every step and made the whole process relatively easy and stress free.
Katie is so easy to deal with and communicates really well. We always know what is going on during the sales process, so there are no suprises. Katie is great at problem solving and has great contacts around town to provide solutions at short notice.
Katie is very informed and very friendly. She was happy to take calls and answer questions whenever and nothing seemed too much trouble for her. Next time I am in the market to buy or sell, I will certainly seek out Katie first. Plus, she loves chocolate! Proves she’s a wonderful and a competent person!
Katie was very personable and quick to respond to queries. She easily related to me and we had no issues at all.
Katie was incredibly helpful and professional towards us at all times, and was most happy to field any questions we had. She also managed to engage us on a personal level through her conversation and understanding of our individual situation which was excellent. Thank you so much!
Katie was easy to communicate with, always available and obliging, and answered all of our questions. She was proactive in making sure we understood all aspects of the sale process. She was great at making small changes to the house "dressing" to make the place look good. We appreciated the smooth process and how Katie handled the complete sale.
From the moment she got in touch until the sale went unconditional she's been charming, efficient, knowledgeable, and very easy to deal with. She's a star.
Very friendly,helpful and efficient
Katie was great and got answers to queries quickly and made the whole process easy for me which was greatly appreciated.
She answered every query we had. Was an amazing communicator. Was also so friendly even when im sure we must have driven her crazy.
Katie went the extra mile to keep us informed of everything. She would come out to Kapiti whenever we were unable to come into town to sign papers etc. Nothing was too much for her. She was very friendly and approachable but also very professional.
Katie led us through the sales process letting us make decisions basedon well explained options. She reported progress and feedback regularly to keep us up to date and so there were no suprises. Fantastic result, we are so thrilled.
Katie was an excellent and committed agent. She had a full understanding of the apartment being sold and developed effective strategies for selling it. I would recommend Katie to sell any property but she is especially effective at selling hard-to-sell properties. Katie will never give up until the property is sold. Thanks a lot Katie.
Katie went out of her way to accommodate pre-purchase viewing times and got a great sale result for the vendor
Katie has done a great job marketing my apartment. She has explained in details the entire process and has kept me informed all the time about the progress at each stage. I am happy to have engaged her and would highly recommend her in future. Vikash.
Professional, easy, stressless experience. Whilst acknowledging she was working for the vendor, happy with the relationship she formed with us.
We really enjoyed dealing with Katie. She was clear, concise and always prompt. Made the whole process very easy.
Katie is the perfect real estate agent. She is warm, friendly and honest. She instantly gave the impression to me that her main purpose was to be helpful. Katie really does work tirelessly and is always positive. She guided my two brothers and me calmly through our first house sale. She made the transaction effortless for us. For me, the biggest impression Katie presented was of honesty and friendliness. Without a doubt I will ask Katie to sell my own house when the time is right and I have no hesitation in recommending her to my friends. Thank you, Katie.
Katie made the buying process for us quite simple. I really liked the way documents were supplied quickly. The quick text communication was stress free.
Katie was really great at being available to talk through any concerns or questions I had and right from the start of our engagement, she delivered to what she said she would. The whole process was made so easy for me and after my experience at using Katie I would always use her for any future property sales. It was invaluable to have a professional working to sell my home and I was really pleased with the results! Absolutely I am likely to use the Katie again.
