James Shepherd

We were very happy with the whole process of commissioning James to market and sell our home. James excelled at communication, efficiency and being a great advocate for us as sellers.

James was referred to us and we were not disappointed. He kept us fully informed throughout the whole process with excellent communication and was strong at negotiating contracts especially through the difficulty of us travelling overseas during the process.

At all times, both in his appearance and the way in which he communicated, I found James to be totally professional. I have no hesitation in recommending his services to anyone wanting to sell their house.

James explained each step of the way for a nervous first-time seller, and kept in constant contact throughout the process. His communication was excellent and at every stage I felt I knew where we were at and what I could expect to happen next. Dealing with the additional difficulties of the impact of an earthquake in the middle of the selling process was no easy task but James's calm, honest approach got us through to a positive final result. I would happily recommend James to other people thinking of selling their property: he was friendly, easy to deal with and has a quiet confidence that is reassuring.

Originally unaware that one person, let alone multiple parties could be interested in purchasing my damaged home; I was referred to James Shepherd, to discuss options. James has exceptional knowledge and expertise surrounding the as is uninsured market. Once fully informed by James and given time to fully digest and discuss with my lawyer, I felt very comfortable with the process and choosing a 2 week auction marketing campaign. With a plan in place, daily phone calls and texts, I knew when viewings were taking place, who was going through, how often they viewed and what I could expect on auction day. Being prepared for all eventualities on auction day meant that not only was I thrilled with the result, I was satisfied that I had received the best price possible from the market on that day.

James was recommended to us and we were not disappointed. The marketing was wonderful and when our daughter got sick during the auction campaign he was incredibly understanding. Communication and professionalism are two attributes James excels at and most importantly achieved a great result for us. We cannot speak highly enough of James.