Passionate about property and assisting families through the process of buying and selling homes, nobody puts more heart and soul into everyday’s real estate than Giovanna. A people’s person and a ball of energy, nothing sits in the way of her getting the job done, achieving outstanding the results and ensuring everyone enjoyed the process along the way. This shows, as she has constant repeat business and lots of happy faces around her day in and day out.
Originally from Italy, she now calls beautiful West Auckland, Waitakere Township her home and just loves getting involved with her local community for annual events, fundraisers and charities; being friendly, approachable, genuine, enthusiastic, and fun to work with, she is a buyer’s magnet. However, she still has that no-nonsense approach when it comes down to doing what's right for her clients.
Her 17 years of local real estate experience is invaluable while also being tied in with her leadership background in customer service and office management, where she learnt the importance of listening to people's needs and working as a team to achieve remarkable goals.
She really does bring Italian passion into NZ Real Estate and her client's homes!
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We had a great experience working with Giovanna, she went above and beyond helping us with not only our house sale but our animals during the transition, she was just awesome. Very helpful and great with her communication she kept us all in the loop and so that we understood exactly what was happening.
Giovanna did an amazing job to make our buying experience a pleasant one. She also even gave us great advice for the selling of our own house, even though she didn’t need to! Amazing organisation, great to be with and would love to work with her again.
She's awesome, has great communication skills and navigated through an unusual and challenging market, and achieved a great outcome despite today's market, I highly recommended Giovanna as a great real estate agent,
Giovy has been very professional in the sale of our property. Fantastic communication, real, honest, with integrity.
We were very impressed by Giovanna's happy & positive attitude the first time that we consulted her we said to each other straight away after our 1st meeting that she was the person whom we wanted to market our home. We weren't disappointed. We quickly realised that her enthusiasm, sense of humour, follow up skills and perseverance would achieve a sale for us in what turned out to be a very difficult market. We would certainly use her services again and have recommended her to our neighbours and friends.
Giovanna was a wonderful person to deal with, who had great advice and helped guide us through the whole sales process. Not only that, but she also helped find us our perfect new home, before it was even on the market. We couldn't recommend her more highly.
Giovanna is a stand-out agent who did such a superb job for us. We couldn't be happier with her service.
Giovanna consistently and enthusiastically helped us. Showing us homes that met our criteria, always prompt and caring in meeting our questions and concerns whilst being fully professional
We have used Giovanna's seven star services three times previously, and we will continue to use her for all our real estate transactions. She embodies each and every one of Ray White's values, she genuinely cares about her clients and she's passionate about her work. We have complete faith and trust in her knowledge and skills. She's an absolute treasure and we are privileged to have her represent us.
We would like to thank you Giovanna for the fantastic job you have done marketing and selling our home in Swanson. Thanks to you we achieved a price we are very happy with and which has facilitated our next adventure. Your professionalism, knowledge and experience meant that we knew we were in safe hands throughout the process. Your calming personality certainly made the experience much less stressful. We will, whenever we get the opportunity, be highly recommending you. With many thanks and best wishes for your future.
She’s great agent, always puts her soul into her work and delivers the satisfactory results. Thank you Giovanna
Giovanna worked extremely hard to get the result we were happy with. She was so pleasant and positive to work with and had a perfect mix of communicating by phone and video and following up immediately with emails or texts confirming all discussions. We knew what was happening on a daily basis. Legal and auction process explained and handled seamlessly. All done easily under strict Covid Rules. We recommend Giovanna 100%
Giovanna is a professional agent who does everything possible to ensure that the buying process goes well. She supported us through an unfamiliar auction process, and helped us access the property when we needed to. Highly recommend.
She worked so hard to get out placed sold in a very short time. The auction result was incredible.
Always kept informed, I felt very comfortable with her and trusted her judgement. She was like a daughter to me. Such a hard worker one couldn't ask for better. Highly recommend.
We really enjoyed working with Giovanna. She was very reassuring throughout the selling process and also looked after us with the buying process too. We are so happy with the outcome of the sale of our house. Thanks so much Giovanna.
Giovanna is a supremely professional yet passionate agent who treats her clients and potential buyers with equal respect. She is generous and zealous and is a credit to the real estate industry.
My first experience purchasing a property and it was a painless and easy process. Giovanna was friendly and clear with what we needed to do and accommodating where she could be.
Clear, quick, friendly communication. Very helpful. Seemed genuinely happy for both parties.
Giovanna kept us up to date with the open homes feed back and very helpful at the auction including Johnnie the Auctioneer. also she has been helpful with information on us purchasing another property.
Highly efficient professional agent with attention to detail and regular contact with ourselves and potential buyers
Giovanna is extremely good at getting the job done. She is professional, reliable and honest. She got a better result than we are expecting.
She listened to what we wanted, didnt push us into anything and let us take things at our pace. Once we were on the market she worked tirelessly to get us the best result
Giovanna worked really hard for us during lockdown in these very strange times. She did research to find out more information on house prices in our area to help get the price out property was worth. She was always lovely to talk to on the phone and was interested in us not just the sale of our house.
Giovanna was an absolute delight to work with - professional, friendly, passionate and totally committed to selling our house at a good price and enabling us to buy our dream property. Couldnt recommend her enough!
Giovanna’s communication was fabulous and she exceeded my expectations navigating issues and assisting both parties.
Giovanna was great, not only for the vendors but buyer also. She had wonderful communication throughout, answered all our questions in a timely manner and provided all documents in record time.
We found Giovannas whole approach to be very professional, but at the same time with a relaxed and friendly style that put us at ease straight away. She explained all the details of the process, and we followed her advice regarding marketing strategy, which resulted with a fantastic outcome that i doubt we would have achieved without Giovannas skill , charm, and expertise.
Giovanna was so hard working. She was recommended to us my friends and we will now recommend her to anyone selling
Absolute professional, a great representive for Ray White. Wonderful.
Giovanna was awesome, Exceptional service, went the extra mile.
She was responsive to queries and apprehensions right from the start, and helped set our minds at ease. She recommended (and explained well) a very good marketing plan that made sense, and planned a staggered release to get the best effect. She made good suggestions to help improve the appeal of the property, including recommending partial staging, which gave a fantastic cover image that worked with the rest of the furniture. Her excitement seems to be contagious, and she used her great negotiating skills to secure a fantastic price for the property, keeping us us updated throughout the process.
Giovanna is an extremely friendly, passionate, skilled, intelligent and committed agent. We both felt she went well beyond the call of duty for our new home
She kept us well informed throughout the process
Giovanna was not only completely professional but she is a lovely person how helped us through something we new nothing about and got a great price for our house
She made the process easy for me - following her advice to the letter achieved the sale I needed.
She is incredible. So sincere, honest, and trust worthy. Not your standard smarmy agent.
Giovanna was always contactable, happy, friendly and helped guide me through the pre auction an auction process while my husband was overseas.
Giovanna did a fabulous job of getting our home to market. She kept us regularly informed on all matters concerning the procedures and what was required to get our house sold. We highly recommend her.
She gave all the relevant information and was true to her word.
Giovanna was helpful, friendly, knowledgeable, and it felt like she really cared about everyone involved
Giovanna was excellent, kept me informed at all times. There was a couple that were extremely difficult to deal with and Giovanna never lost patience or her professionalism in dealing with the difficult situation.
Giovanna exceeded all of our expectations! She made, what is a stressful situation, amazing!
Giovanna is very thorough. She helped with any questions and always got back to super fast! Very easy to approach her with absolutely anything. Great!
Giovanna went the extra mile with us when we recently purchased our home. She has amazing communication skills and helped us out with anything we needed to know. I would highly recommend Giovanna and wouldn't hesitate to use her in the future.
Giovanna is very friendly and accomodating. She is professional and and her customer service is amazing.
We would just like to say a huge thank you to Giovanna for selling our home! Her professionalism and expertise of the area is second to none! She has made selling our home a breeze and her communication was outstanding! We highly recommend her services and would not use anyone else!
Giovanna was proactive and attentive to our needs
Giovanna's level of commitment is outstanding. She is ready to give the time and energy to ensure she and me as the vendor, are on the path, have a good understanding and explore all options. She is easy to communicate with in terms of listening and discussing matters. It felt like a team process. Thank you
Giovannas level of commitment is outstanding. She is ready to give the time and energy to ensure she and me as the vendor, are on the path, have a good understanding and explore all options. She is easy to communicate with in terms of listening and discussing matters. It felt like a team process. Thank you
"My husband and I have purchased and sold three properties with Giovanna over the last few years. She is truly amazing and is, by far, one of the best salespeople we have ever dealt with - she simply epitomises professionalism. She gave us such good advice and is as honest as the day is long. She works incredibly hard and this can be seen by her fantastic results! Giovanna helps vendors and purchasers come together. She is incredible at managing expectations and is focused on achieving positive outcomes for all parties. We highly recommend Giovanna and would not hesitate to utilise her services again".
Giovanna certainly went above and beyond on our recent purchase. She communicated with us and kept us updated throughout a complex purchase process! Thank you Giovanna!
In our experience, Giovanna has proven herself to be a warm, friendly, hardworking, and reliable agent. She answered all our questions and went the extra mile to put our mind at ease. Giovanna’s motto of ‘putting the client first’ shone through in the service she provided during the sale of our home. We highly recommend her to anyone looking to buy or sell.
On a huge positive note and on behalf of my entire family I would like to say big thank you to Giovanna Ferrario. She is one of the most amazing, honest, ethical and professional Real State Sales Person I have ever met. She helped us in getting our first home. She was always ready to go an extra mile to facilitate us. She made the entire process very easy. She is a real champion and I would give her 5/5 in the business and will surely recommend to my friends and family.
