Garry Tranter

7th March 2017 Selling a Property (our Home) My wife and I decided last year to sell our property and relocated to be nearer family. During our life we have moved many times to different places in NZ and the World early days with children and lately without children. You could say we are “experienced” travellers and I guess we knew what to expect (so we thought). After “shopping” for a real-estate agent and looking at the options (doing it ourselves), we quickly came to the conclusion that using an agent would be by far the better option. We decided to go with Garry and Lisa Tranter, who at the time where with Leaders, since merged with Ray White. So what was it that made us select Garry and Lisa. When they came to our home for a meeting and started to tell us about themselves and outline the various options about selling a property. We were very impressed with the relaxed, casual but detailed way they approach selling property. They gave us what their recommendation would be for selling our house and explained the reasons for that process. I must admit that while I was impressed by them I was still a bit unsure and then I heard them mention something that I had never heard from an agent before “we guarantee, if we do not deliver they would reduce their commission”. Wow here was agents who knew they could and would deliver on their promises. Not only did Garry and Lisa sell our house and achieved more than the pre agreed price, they also helped us to find a house/property to buy even though it was outside of the region. We found Garry and Lisa to be the total package on customer service and delivery of what they said they would do. We would have no hesitation is recommending Garry and Lisa to any future customers and we can be contacted directly for confirmation. Robin & Lyn Saunderson

“I moved with my wife and little son to settle in Wellington few months ago. During one of our open home visits we met with Garry and Lisa who showed exceptional care and immediately started their mission to find a suitable house for us. Lisa's smile relived us from the frustration and tiredness. Garry moved the extra mile to meet our very special requirements and reached a satisfactory solution to our situation. He also contacted his colleagues/friends in Auckland and Dunedin to get for us the best sale prices to our properties there. Since then we became a close friends with Garry's family and depend on their support in our daily difficulties. Lisa and Garry are very friendly and always like to help their customers. As friends we usually go to visit them in the weekly open homes and enjoy their treatment to people. Lisa/Garry, thank you very much for your care and support.” Samer & Faten

Recently Garry & Lisa helped my daughter purchase a house. It’s been an totally positive experience. They’ve been extremely thoughtful and helpful with every detail all the way and have made it fun. The little ‘extras’ (chocs etc) have left a nice taste too. I’d recommend Garry and Lisa to anyone – Thanks Garry & Lisa for everything, you’re a great team. Denys M: 021 411 560

I met Garry through a friend from the UK who was looking for a home to buy. I was really impressed with Garry's patience, consideration and his tenacity in finding a good investors opportunity for us. Garry is a great agent. I would recommend him to anyone. Thanks Garry for everything. Kind regards, Catharine Venter (ex South African)

“We weren’t really looking to buy a home… We never expected to be selling our home. We were only looking at what was out there. This is our story of working with Garry and Lisa. First we met Lisa… Our first interactions were with Lisa were at an open home. Lisa was running the open home and provided us with an information pack. She showed us around and then left us to discover & absorb the home in our own time. Lisa’s approach was great. We never felt pressured yet we knew that she was there to assist at any point. The follow up… Lisa and Garry were quick to follow up via the phone after the open home. Even though they knew we weren’t really looking to sell, they offered to have the team complete an appraisal of our existing home. We did our homework and Garry and Lisa did theirs… We undertook our own appraisal of what we believed our home to be worth. We put aside our emotional attachments and adopted a pragmatic and realistic approach. Then we met Garry… Garry provided us with the feedback from their appraisal. It was realistic and matched our expectations based on our own research. This gave us the confidence we needed that Garry & Lisa, and their team, were working in our best interests. As a result, we entered the market based on their advice and within 3 weeks we had sold. The key to our success… 1. Being realistic about what our property was worth in the current economic climate. 2. Using “BEO”. We had been put off looking at places that provided no indication of the vendor’s expected price range. We didn’t want to put people off with “Tender” or “By Negotiation”. We wanted people to know exactly what we were expecting. 3. Using Open2View. The cost is minimal, the photos are fantastic and you receive daily reports on how many times your property as been viewed. 4. Open Homes. Short term pain for long term gain. And best value for money! 5. Being flexible for additional viewings. At the end of the day, we entered the market to sell, not dwell. 6. Regular feedback. Garry and Lisa provided feedback after each open home about the reaction of attendees and the degree of interest being expressed. 7. Open communication. Garry & Lisa made themselves available for contact at any time and we responded immediately to any questions for potential purchasers. 8. Garry & Lisa. They managed the sale and all that goes with it in a professional and stress free manner. 9. Would we do it again…? 10. Yes we would! Garry & Lisa made the transition simple and stress free. They are friendly, helpful and provided timely and useful information. A quality team.” Liz and Phil Monrad Colin Guppy Crescent Riverstone

I had returned to the Hutt Valley after being away for over 10 years. I was trying to find a home that suited my lifestyle and budget. I had been visiting open homes, searching the net, trade me and local papers. I was getting very frustrated with agents who were only interested in looking after the possibility of a sale and their commission as opposed to helping me find what I needed/wanted and at a price that was honest and fair. I was spending all my spare time searching but not finding anything. I was told by a colleague that Gary and Lisa Tranter were just the kind of agents I needed. I meet Gary and Lisa Tranter and found them to be wonderful people; they listened to what I had to say about what I wanted in a home, my wants, needs and what I would like to have if I could afford it. They also listened to my bad experiences with other agents. I am very pleased to say that the referral I got from my colleague was the best I have ever had. I loved the house, it had everything I wanted and then some, the price was right and after a few hiccups (out of anyone’s control) Gary and Lisa assisted me in acquiring my new home. A house buyer is never the easiest person to make happy especially when spending a lot of their hard earned money. Gary and Lisa showed total professionalism the entire time I dealt with them, even when things got scratchy. I have total faith in their integrity and professionalism and would have no hesitation in recommending them to anyone who is looking for a tireless team of upfront and honest agents who can be counted on. Thanks Gary and Lisa, I love my new home!!! Simon Karam Retail Manager Upper Hutt

We recently engaged the services of Garry and Lisa Tranter to market our house in Trentham as we had decided to move to the Kapiti Coast. Before listing we had seen 2 other agents and made the decision very quickly on meeting Garry and Lisa to list with them. We were very impressed by their professionalism and friendliness and we had absolute trust they would act in our best interests. They were realistic and honest about what we could expect, unlike other agents who we felt were only interested in their own results! We had found a house in Paraparaumu we wanted to buy and at that stage had not signed a contract with Garry and Lisa. We then needed to get our Trentham house on the market straightaway and Garry and Lisa responded immediately and began the marketing campaign. A stressful time of course as we did not want to miss out on the house we had fallen in love with. Garry and Lisa were fantastic and (unbelievably in the current market) had an offer for us within 2 weeks. They negotiated a price we were very happy with enabling us to make the move smoothly and with absolute minimal hassle. They were completely professional and considerate during the whole process and kept us fully informed throughout. We were delighted with Garry and Lisa’s service and would have absolutely no hesitation in recommending them both to anyone selling and/or buying. Matt and Donna Want

Hi Garry/Lisa Thank you for arranging access last night. We would like to settle on Thursday 18th August if you could arrange for us to meet with the builder to put in the additional rail in the main walk in wardrobe that would be good. Also he may need to hurry up the installation of the heat pump!! Thank you for your assistance and I have to say your service is the best we have experienced so far and I think we have purchased from almost all of the agents in the Wellington region. Cheers, Corinne Richdale Operations Manager Catholic Schools Board Limited

Hey Garry & Lisa, Just letting you know we have a little something here for you both to say Thank you for all your help in selling our former house, finding us this wonderful little home in Davis Crescent & for helping us retrieve back our precious green washing line after a communication breakdown :-) From Sept 2012 till the middle of March 2013 you both went well over and above what is expected from a Real Estate Agent. So if you are both free next Tuesday April 16th, we both (myself & my Dad) will be home all day so you can pop in pick up your Thank you pressie from us. Kind Regards, Lynnette

What prompted you to select Garry and Lisa Tranter as your property specialist? We used Garry and Lisa’s on-line valuation system to initially make contact. Plus we knew Lisa and Garry from when they owned their video business at Trentham. Lisa gave me a card one day when I was in there. What aspects of dealing with Garry and Lisa did you like the most? They were friendly, approachable, informative and kept the communication channels open no matter what time we rang or e-mailed (due to our own busy careers there were sometimes some late night calls). At no point were we made to feel we were being annoying and they were absolutely honest about how much they thought they could get for the house and when, due to personal stress, we opted to go with a lower offer they were nothing but helpful. What areas do you think could be improved in the future? None that we could think of. We had superb service and a wonderful gift at settlement – very special and certainly not expected.

That was very kind of you to forward me the check list. I am very pleased to say you have done an outstanding job. Little touches like this will stay with me once I am ready to buy a rental. I will keep your company in mind for the future. Best Regards Michelle :) Michelle Pepler Tenancy Manager Hutt Valley Housing New Zealand Corporation

Agent’s name: Garry and Lisa Tranter Address of the property Sold – Life style property in Upper Hutt Your Email: bucko4@xtra.co.nz M 0272231811 What prompted you to select Garry and Lisa as your property specialist? They have a reputation as really good agents and they were referred to me by a few of my friends, they were friendly and professional people. What aspects of dealing with Garry and Lisa did you like the most? Great to deal with, kept me informed all the way, nothing was too much trouble, fantastic result with a minimum of stress. What areas do you think could be improved in the future? I don’t think they could have done anything better, I was very impressed. Would you use the agent you dealt with again? Definitely I am happy for Garry and Lisa to use my comments for reference/promotional reasons? Yes definitely Can our perspective clients call you for your opinion of our services? Yes

What prompted you to select Garry and Lisa as your property specialist? Good reputation, awesome people What aspects of dealing with Garry and Lisa did you like the most? Very helpful, easy to communicate with, all questions answered What areas do you think could be improved in the future? Where Gary and Lisa concerned, no improvement needed Would you use the agent you dealt with again? Yes I am happy for Garry and Lisa to use my comments for reference/promotional reasons? Yes Can our perspective clients call you for your opinion of our services? Yes

I approached Garry and Lisa for the sale of my first property with a bit of angst and nervousness as I had never sold a property before. I had owned my property for 8 years and had quite an attachment to it so was a bit stressed about the thought of selling, however Garry and Lisa quite quickly eased my nervousness and stress as they were extremely friendly, honest and up front about the process and what they felt we could get for my property. Garry and Lisa made the whole process so easy and stress free as they were frequently in touch to keep me informed of the progress. I would recommend Garry and Lisa to anyone considering selling a property, whether they be first time sellers or experienced sellers. If I have the need again to sell a property Garry and Lisa would definitely be the first people I call. Hayley Dyhrberg 021 311 670

N & S Stevenson Phone 526-9498 Dear potential home buyers/sellers We’re writing to express our complete satisfaction with Garry and Lisa Tranter as our property specialists. Throughout the entire process Garry and Lisa were professional, conscientious and motivated. We always felt as though we were their only clients. In fact, we were so happy with them, we listed a second property which also had fantastic results! From the beginning and through the entire process Garry and Lisa were on top of everything. They were always readily available when we had questions and patiently and knowledgeably walked us through any questions we had, no matter how big or small. Initially we were uncertain of the asking price, but Garry and Lisa diligently checked multiple sources to verify that our pricing was accurate and met our goal of selling the house within a certain timeframe. Consequently, within weeks of listing our home, it sold for what we were looking for. We would be delighted to answer any specific questions regarding Garry and Lisa’s performance. We highly recommend Garry and Lisa Tranter if you’re even considering buying or selling your home. You have nothing to lose and everything to gain. Yours sincerely Nevan and Susan Stevenson

Address of the property 2 Tiwakawaka Grove, Heretaunga Your Email: Andrew.robertson.1981@gmail.com What prompted you to select Garry and Lisa as your property specialist? Garry and Lisa sold our first home to us originally, and we liked their approach. Nice people who genuinely care and work well for their vendors. It was an easy decision to get them to sell the house when we moved on. After dealing with other agents, we chose Garry and Lisa because they were proactive, approachable and not pushy. What aspects of dealing with Garry and Lisa did you like the most? They are very upfront with all information. They are trustworthy. You feel in safe hands. They sold our house for much more than we were expecting! So they earned their commission. • Would you use Garry and Lisa again? Yes • Would you recommend Garry and Lisa to your friends and family Yes • I am happy for Garry and Lisa to use my comments for reference/promotional reasons? Yes • Can our perspective clients call you for your opinion of our services? Yes by email

Kerry Hammington 92A Barton Avenue Heretaunga UPPER HUTT Letter of Recommendation for Lisa and Garry Tranter I am writing to express my complete satisfaction and would like to thank Lisa and Garry for the very professional way in which they sold my home. I chose them as a couple knowing both had wide experience and knowledge of the market. We discussed the best way to sell and I was very happy with the Advertising, the Open Homes, and all matters relating to the Sale. I found Lisa and Garry to be very professional, conscientious and motivated and honest in dealing with me when I decided to give them the Agency. Both of them gave me a realistic Appraisal and then explained the reality of what to expect when selling. I had a price in mind regardless of the QV and with their guidance they achieved that. They promptly returned all my calls and kept me constantly updated with regards to prospective buyers including supporting me when I found the going getting tough. I believe both went above and beyond and nothing was a problem, they were able to source a Plumber and a Builder both at a good price to do various maintenance work on the house prior to settlement. I have no hesitation whatsoever in recommending them both, willing to go beyond the expectations of a Realtor. Thanks Lisa and Garry for your wonderful hard work. Kerry Hammington

Dear Lisa and Garry I just want to say thank you once again for the way in which you have helped me with my property. In my dealings with you I found you to possess all the qualities I needed in a real estate agent, you were always there to offer guidance and support and your good services were always with politeness and courtesy. You took care of the things I expected and a whole lot of things I did not know about. As you know I am not a professional property dealer nor do I have much experience in such transactions but having you to guide and help me made the whole process easy and fruitful. I think anyone who is new to the property market would benefit immensely from your dedication, commitment, exceptional services and genuine desire to help. I certainly have. Thank you also for going the extra mile in helping with the things that I should not have troubled you with. Best wishes and kind regards. Fawzan

To see what our past clients are saying, just click on the link. If a phone number or email has been provided our past client has given us permission to have you call them if you wish. https://dl.dropboxusercontent.com/u/109207889/What%20our%20clients%20say%20about%20us%20current%20Leaders.pdf