Colleen Townsend

Buying our first home was quite daunting. My partner and I, however, are happy that this experience became a lot less stressful as we got to meet and deal with Colleen. She was not only easy to approach and talk to but she also retained her professionalism all throughout our experience. Thank you Colleen for your guidance, warmth, and genuineness.

Colleen went over and above. We tried to sell before for months and months and she came along and sold it in 2 weeks. She is proactive, follows everything up, gets back to us asap, kept us informed all the way, excellent communication, patient with us, she stayed positive when we weren't feeling so after our previous experience. She knows how to close the deal. Best realtor we've ever dealt with and we've dealt with many over the last few decades in different parts of NZ.

Colleen has been patiently supporting us for the last few years as we have built up to being ready to sell our home. She has been warm, generous, friendly and informative, always going truly above and beyond to support us with every step. Always communicative, responsive and generally great company!

Colleen and her assistant Maree were extremely helpful and accommodating. We felt very looked after even though we were the buyers and not the vendor. They were always available at the end of the phone and guided us through what was the first time for us. We also had the extra difficulty of the floods in Dunedin but again they managed to sort it.

Everything was expertly handled and Colleen kept us well informed. The whole process was enjoyable and loved how Colleen was so genuine.

Colleen is a fantastic salesperson, she made the purchase so easy. I would highly recommend using Colleen if there comes a time to sell. Not soon as I am in my dream home.

Colleen was great at communicating with Mum, my sister and myself. She always kept us in the loop and was up front with anything we encountered. We appreciated all her hard work with selling Mum’s unit. I would highly recommend Colleen.

We have found Colleen to be very approachable and proactive, all we were looking for in the right agent.

Colleen was very professional, reliable and great with communications. Would highly recommend !

Colleen was amazing, she went above and beyond with the sale of my property. She made recommendations for photographers and staging which turned out amazing. She communicated with me every step of the way. Couldn't speak more highly about Colleen. Would definitely engage Colleen again in the future if I need a real estate agent in Dunedin.

Colleen was professional, reliable, honest and straightforward to deal with at all times.

Colleen is a pleasure to work with. She's upfront, honest and realistic, but more importantly she cares. Colleen made a lasting impression when I purchased a house 10+ years ago so I knew straight away I wanted to work with her to sell that same house.

Colleen has been fabulous, she listened to me gave me advice when asked and was always available. She is a lovely caring person and I would definitely give her repeat business. Thanks Colleen

Colleen is open and honest and makes time to listen to vendor and problem solve any issues. She was great to work with and I would certainly recommend her to others who are selling their house.

Colleen is a good communicator who kept us fully informed by phone and email about the progress of our sale. Also very helpful with advice for preparing our home for viewings, without being OTT about it.

Colleen was just wonderful to deal with in every respect. And she is a great sales person, the house sold very quickly and for a good price.

As an out of town buyer, Colleen was very accommodating to our specific needs. She did a video walk-through of the property with us and she always responded in a professional and timely manner. She even kept the communication open when she was meant to be on an overseas holiday!

The whole experience was a pleasure, I have bought and sold many properties over the years but the professionalism that Colleen provided was next level. At all times she kept me fully informed We had the odd problem to overcome during the process but Colleen managed these to achieve the desired outcome. Would totally recommend her to any seller.

Colleen is very knowledgeable in what she does, kind and approachable agent. She answer all our questions clearly regarding the purchase. She is highly commendable on her job.

She's just so friendly, experienced and still full of enthusiasm

Colleen is consistently reliable, consistently honest and consistently hard-working. The more I dealt with Colleen the more impressed I was with her manner and expertise. I was confident to leave my property in her hands. I was very pleased with the offer Colleen obtained, she therefore made the whole selling process as smooth and stress-free as possible.

Colleen is a magician! Highly recommended.

Hard working, knew the local market, priced property in the right range. Kept us calm when offers came in so we made the best decisions.

Collen was extremely helpful, friendly and efficient to deal with.

Fantastic service all around, I would recommend Colleen to anyone and would be very happy to use her professional knowledge if buying or selling real estate in Dunedin in the future.

Colleen is a very proactive person and keeps the client informed all the way.

Always get great service and excellent feedback from Colleen throughout the sale process.

We really valued working with Colleen to buy our home. Very easy to deal with going out of her way to give us a preview when the house came on the market. I wish there were more real estate agents like Colleen.

Colleen was extremely energetic, proactive, informative and professional. We very much appreciated her assisting us with our sale!

Colleen was very understanding about our needs and the short time frame we had to get our house sold. She organised the photographer and the builder to get a report organised. Colleen was also super flexible with meeting times which suited us as we had 3 kids to work around.

Colleen has at all times been professional, competent and prompt to act when needed. Moreover she brings a thoughtfulness to her work which has been much appreciated, especially in the more difficult parts of this sale

Colleen was fabulous from start to finish and we were over the moon with the quick sale of our house. We were kept informed, she worked around times for our young family and produced excellent results. We would highly recommend her as a real estate agent.

Colleen and Jane are an outstanding team for Ray White!!! They achieved in 3 weeks what another agency couldn’t achieve in 3 months!!! I would recommend this fantastic team to anyone!!! They are professional, kind, understanding to people's personal issues, keep me well informed, had a photographer who took outstanding photos, went the extra mile for just anything!!! I would use these two ladies again, and would recommend them and Ray White to anyone!!! In one word, outstanding!!!!!

We found Colleen very easy to deal with - she is straightforward, honest and reliable. We appreciated her understanding and ability to help us keep the process on track and moving smoothly. Trust is a big factor in real estate and we've found that with Colleen and Jane.

A very rewarding experience, I would highly recommend Colleen and Jane to anyone wanting to sell their home. Very efficient and professional. I felt well looked after by the team.

Colleen worked very hard to get an agreeable outcome for all. Good team work during difficult circumstances.

I have bought and sold with Jane and Colleen a few times now, and they are always perfect! Buying or selling can be stressful, but Jane and Colleen are calm, reassuring and sensible. I have gone back and forth a little bit with my recent sale, and there was no pressure at all from them, they genuinely want their clients to find what is right for them and to be happy. I trust them, and appreciate their knowledge and professionalism. They are real gems.

Colleen was very communicative throughout the whole process and explained everything clearly to us as first home buyers. We felt really supported by her and always kept us informed and up to date with any developments.

Colleen worked hard and got us a great result, she was fantastic throughout the process. We couldn't be happier!

Colleen has a track record for attaining great sales. Colleen is very aware of the up-to-date market conditions. I felt listened too and was provided with honest feedback. I really enjoyed working with Colleen, I personally have high standards and we achieved the best result for my home. I would certainly recommend Colleen’s services to other vendors.

Colleen and Jane have a tonne of expertise and with an ever changing market it is important to work with the best to get the best results. This is our third time working with Jane and Colleen and we wouldn’t consider anybody else, they are very approachable, knowledgeable and efficient. They are honest, kind and compassionate in every way.

Colleen is a highly professional Real Estate agent. She was efficient, prompt, caring, POSITIVE. We congratulate her on selling our house efficiently and effectively. We highly recommend her services.

Colleen worked hard and got us a great result, she was fantastic throughout the process. We couldn't be happier!

Colleen and Jane worked together as a great team to market and negotiate the sale of our home. Colleen also did a great job of the video promoting our house We are thrilled with the results

Colleen is friendly, approachable, efficient and energetic. She is very knowledgeable and made the process seem simple and straight forward.

Moving from a rural area to Dunedin city was daunting, with help from Colleen Townsend while purchasing our new property certainly made our experience easier. She was understanding, helpful and knowledgeable, answering all our questions and keeping us up to date on any changes as the purchase progressed. I would certainly recommend Colleen to anyone wanting to purchase a property.

Colleen and Jane are fantastic real estate agents. We knew them because they sold us the house. we had a good feeling at the time so we contacted them when it was our time to sell. They were easy to talk with, friendly and professional. They tried their best to accommodate us for the visits and open homes. I highly recommend them.

Colleen was an excellent communicator throughout the purchase process even though she was extremely busy at the time. I also found her welcoming gifts at settlement very thoughtful and generous and acknowledging of the poignancy of the life event for me.

Professional, friendly, fantastic communicator, great with letting us know what was happening and how to get the best sale

Colleen and Jane worked their magic and we are so happy with the result.

Colleen made the daunting task of presenting our house for sale very much easier with her network of contacts and knowledge of what buyers are looking for in a property. She guided us first-time sellers through the process with endless cheer and positivity, and worked with us to achieve a very satisfactory result.

Colleen, the exact perfect combination of professional, fun, calming and real. Absolutely love her work and how she goes about it. Didn’t for a second feel like a just another client. Legend!

We found Colleen professional, knowledgeable, and on the ball with her marketing. So easy to deal with.

Colleen was wonderful when she sold me this house originally. She was helpful and honest and really trying to do the right thing for the seller and I could see that. When the time came for us to sell, there was no-one else to consider. We can’t recommend her more highly.

Colleen was everything we wanted in an estate agent. She is a fantastic communicator and incredibly hard working. I credit our quick house sale to Colleen and would undoubtedly use her service again in the future.

Knowledgeable on systems, reporting and a top class negotiator.

Communication was fabulous.

Colleen was very helpful and approachable.

Colleen always kept me abreast of developments, made excellent suggestions and then organised them. She was always courteous, polite and understanding.

Clear regular honest communication, available, responsive, enthusiastic.

Very passionate and professional, dedicated to get the best offers

She got us the best price for our house sale

Very personable, courteous, quick to respond to questions.

Enthusiastic and professional. Excellent communication.

Collen Townsend and her team have done an outstanding job with this sale -10 out of 10.

Colleen was very easy to work with and was able to put forward ideas which were a great contribution to us all in achieving a successful outcome.

Colleen and Jane were so lovely to deal with, they have excellent people skills and a real asset to Ray White. They made the process easy and got me a outstanding price for my house. I could no have been any more happy than I am with Ray White, will recommend them to others and would definitely use them again.

Very helpful with decorating, quick message responses, above and beyond with cat wrangling, set clear expectations and got a good price.

Colleen was professional, very thorough, punctual, informative and went over and beyond expectations.

Colleen was fantastic always ready, available, caring and totally on the ball.

Kept us informed throughout the entire process and over delivered.

From start to finish Colleen and Jane were utterly exceptional. Above and beyond anything we have experienced in the past or hoped for. It has been a complete pleasure dealing with them.

Colleen was very helpful and accommodating. No complaints at all. She always got back to us promptly.

Colleen was positive, full of positive thinking , the best way to sell , the advice was excellent - the result was very, very good.

Colleen is the most hard working and professional agent I have ever worked with. Her dedication and attention to detail made the quick sale of my house stress free. She got the most amazing outcome for me so I can now move on with my life. I really enjoyed Colleens infectious humour and personality. Thank you so much Colleen for such a seamless process. 💕

Total enthusiasm from the get go .Very professional and informative re the sale/tender process.

Extremely professional and very helpful. Colleen shows genuine care and sincerity in her communication with people. She goes the extra mile.

Got the best price for my property and never gave up.

Colleen dealt with myself and family in a professional manner. We felt like we were her priority even over Christmas new year period when most were on holiday. Great service.